Never miss a contact's job change again.
“Our best champion just left for another company and we found out three months late. How do we catch that sooner?”
A standing watchlist that tracks every champion, user, and past buyer for job changes. Tiered detection, a weekly diff that filters title cleanups, and every real move routed to a named owner with a deadline.
What this skill does
Builds and runs the standing system that watches your contacts for job changes. It decides who earns a watchlist slot, assigns each contact a tier, picks the cheapest detection method that works for that tier, and runs a weekly diff against the last known title and company. Every confirmed move gets routed to a named owner with a deadline. A champion who lands somewhere new is the warmest pipeline you will ever get, and this is the system that makes sure you hear about it first. What happens after detection, the outreach play itself, belongs to the champion-move-detection skill, which consumes this watchlist's alerts.
Inputs
- Works today with: a contact export with name, title, company, segment, last-engaged date, and role (champion, user, buyer). Paste it or upload a CSV.
- More powerful connected to a CRM: it builds the watchlist from contact roles, account status, and closed-lost history automatically.
- Sharper with an enrichment tool (Clay, Common Room): scheduled refreshes catch moves without anyone checking manually.
- Sharper with Slack: routed alerts land in front of the owner the day the move is confirmed.
How it works
- 1Build the watchlist
Not every contact earns a slot. A slot costs refresh budget and reviewer attention, so gate on three things: engagement depth (they showed up to calls, replied, used the product), role (champion, active user, economic buyer), and account value (ARR for customers, deal size for pipeline, deal size at loss for closed-lost). Three source pools: champions and users at customer accounts, engaged contacts on open deals, and past champions at closed-lost accounts. Score each contact against the tier thresholds and assign exactly one tier.
- 2Choose the detection method per tier
Match the cost of detection to the value of the contact.
- Tier 1: scheduled enrichment refresh (Clay or Common Room) weekly, plus a manual LinkedIn check when a refresh looks off.
- Tier 2: enrichment refresh monthly, plus title-change diffs on every CRM sync.
- Tier 3: email bounce tripwires and quarterly refresh only. A hard bounce on a work email is a free, high-precision move signal. Never pay weekly refresh rates for Tier 3.
- 3Run the weekly diff
Once a week, diff current title and company against last known. A real move is a company change, or a title change plus a domain change, or a hard bounce plus a LinkedIn mismatch. A title cleanup is the same person at the same company with a reworded title, "Sr. Manager" becoming "Senior Manager, Demand Gen." Cleanups update the record silently. Only real moves generate alerts.
- 4Route every move
Every confirmed move gets an owner and a deadline the day it is confirmed. Customer-contact moves route to the account's CSM, who now has both a retention risk at the old account and a warm door at the new one. Open-deal moves route to the AE, same day, because a deal just lost or gained a thread. Alumni moves route to whoever owns new pipeline. The alert carries the contact, the old and new company, the evidence, the owner, and the deadline. What the owner does next is the champion-move-detection play.
Output format
JOB-CHANGE WATCHLIST · weekly diff · 214 contacts watched (sample data)
Contact Was Now Tier Route
Dana Reyes VP Ops, Northwind (cust) VP Ops, Vertex Labs 1 CSM J. Park, 2 days
Sam Okafor Dir Eng, Acme (open deal) Dir Eng, Fabrikam 1 AE M. Cole, today
Lee Tran Mgr RevOps, Contoso (lost) Sr Dir RevOps, Globex 2 Pipeline: T. Nash, 5 days
Priya Nair "Sr. Mgr" -> "Senior Manager", same company 2 Cleanup, no alert
3 moves routed. 1 cleanup absorbed. 2 Tier 3 bounces pending confirmation.
Tips
- No move alert without evidence: the source, the old value, the new value, and the date detected.
- Title cleanups never generate alerts. Same company plus reworded title updates the record silently.
- Every alert has a named owner and a deadline. An unrouted alert is a dropped one.
- A bounce alone is a tripwire, not a confirmation. Confirm against a second source before routing.
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