The Personas
You sell to a company but people buy. Identify the personas that move deals and speak to each one.
DIRECTIONS
- 1Run the customer research
Interview across the committee and name the roles that recur, the filter icp-interview-finder uses next to pick who to approach inside each account.
COOK WITH A CUSTOMER RESEARCH · OURS: customer-research · OR YOUR OWN
MEDIA · STEP 1 SCREENSHOTWhat this step's output looks like - 2Run the icp interview finder
Rank the best-fit accounts and name the most senior active contact in each, a starting thread into the account, not a guaranteed slate of every buying-committee role. Use that thread to ask your way to the other roles inside the account.
COOK WITH AN ICP INTERVIEW FINDER · OURS: icp-interview-finder · OR YOUR OWN
MEDIA · STEP 2 SCREENSHOTWhat this step's output looks like - 3Run the positioning brief
Build a message house that speaks to each persona.
COOK WITH A POSITIONING BRIEF · OURS: positioning-brief · OR YOUR OWN
MEDIA · STEP 3 SCREENSHOTWhat this step's output looks like - 4Run the discovery question builder
Ask the questions that fit the persona in front of you.
COOK WITH A DISCOVERY QUESTION BUILDER · OURS: discovery-question-builder · OR YOUR OWN
MEDIA · STEP 4 SCREENSHOTWhat this step's output looks like
THE FINISHED DISH · WHAT YOU SERVE
The personas that matter, one senior contact per target account as your starting thread into the buying committee, a message house per persona, and discovery that fits them.
GO DEEPER · The full playbook page carries the guide, the proof build, and the receipts. Read it.